Designation of Raúl Eduardo Flores as Subject Matter Expert (SME)

16 October, 2019
News, Us

CiberC is pleased to announce that Engineer Raul Eduardo Flores has been appointed as Subject Matter Expert (SME) with specialty in the areas of IoT, Digital Transformation, Orchestration and Process Automation.

In his new role, he will be in charge of helping our strategic clients in understanding the possibilities and opportunities they have thanks to the implementation of technology. Under his mentoring and supervision, he will accompany CiberC clients in the process of change management, always thinking about the strategy of digital transformation and innovation for them.

The engineer Flores has more than 13 years of experience and a wide professional career. He has university studies in Telecommunications, Computer Science, and Automation, with degrees in the national and international level.

At this moment he has important certifications from large companies such as Cisco and Microsoft, some of which are CCENT, CCNA, CCNP, CCAI, CCIE RS, NPDESI, Microsoft Certified Application Specialist Instructor, among others. Additionally, Mr. Flores has a very important facet, because he has a great experience as a trainer, having been a professor at one of the main universities of Guatemala in the areas of telecommunications, security and information technologies for more than 11 years. He is also an instructor in Cisco Certification courses today.

Since 2015 he works in CiberC operating from Guatemala, and before his recent promotion he worked as Network Operation Engineer, in whose role he was in charge of providing advanced support in areas such as Data Centers, Security and SP Networks, among others.

Prior to being linked to CiberC, he has worked as a Telecommunications Advisor for the public sector, has been a Field Engineer at various Cisco regional partners. Additionally, he has been an infrastructure support engineer at Xerox, serving and supporting the networks of some of his most important multinational clients. He has also been a consultant in two of the most important ISPs in the Central American region, where he has worked as Network Rollout Engineer and Network Operations Engineer in projects of great impact on Internet services and business connectivity. This experience, so diverse and in different fields both as a client, as a user and also as a provider, makes him the ideal professional to work as an expert consultant for our clients.

His proactive nature, his technical capacity and great training will allow him to perform his tasks effectively from his new position, and will be a great support for the growth and digital transformation of our clients, who will have an exceptional professional and in which they can support for its transformative processes in technological matters. We wish him the best of success in this goal and we hope that he achieves his professional and personal purposes in our organization.